Service and Repairs
Our service technicians are factory-trained and continue to regularly go to repair training seminars so that they stay up to date on the latest technologies and are able to bring out the very best in your machine. We repair all brands of sewing machines, sergers, and vacuums in house. We still even repair the old treadle style sewing machines! Normal turn-around is usually 4 weeks, but customers that buy here and are on our 5 Year Annual Service Plan get a priority turn-around and when available we do offer express “next day” service for those that need their machine repaired faster. If you are curious about what our current turn-around is, please feel free to give us a call!
Have a problem with your machine that you think should be covered under warranty?
We are also a warranty station for all brands that we sell and some that we don’t sell. Whether you purchased your machine here or from somewhere else, we want to be your store of choice and will gladly take care of you and your needs! All you need to bring us is your receipt and we’ll take care of the rest! If you purchased your machine here, you won’t even need to bring a receipt as we keep all customers’ information in our database.