I recently purchased a Janome embroidery machine and an Elna sewing machine. They were very helpful in showing me how to set up each machine and get started creating. They offered a class with each machine which was very beneficial. Brenda is an excellent teacher. Anytime I have had additional questions, they were more than willing to help. I would highly recommend this business - Gwen S.
I found the people to be very knowledgeable with the products. A large selections of sewing machines to choose from and price ranges. I love my new machine. - Debra D.
I’ve been shopping at this location since it opened – so convenient and they always have what I need! Great customer service. - Ashley B.
I’ve purchased 4 sewing/embroidery machines from S&VW. I recently traded in a machine purchased last year and since it was only a yr old, got 90% of its purchase to a new machine. Their trade-in feature towards new purchases is great! They have a wide selection of machines to fit your needs and budget. Trisha is extremely helpful making suggestions and demonstrating machines she feels may meet your needs/budget. The service department is helpful and turnaround on machine tuneup/repair quick. HIGHLY RECOMMEND S&VW! - Lindie N.
I really like the service and selection at this store. I bought my new quilting machine from them after attending International Quilt Festival. They have an excellent selection and I LOVE that they now carry a great selection of quilting fabrics at great prices. - Debi M.
I have been dealing with Sewing and Vacuum Warehouse since 2005. I have purchased 3 machines from them and have been very happy. The staff is very knowledgeable and friendly. In addition to the knowledge and help with sewing machines they have monthly class for the machines. These classes help you learn your machine and also projects for quilting, embroidery, cross stitch, and sewing. - Debra M.
I love the Willowbrook location of this store. I’ve bought 2 sewing machines from them and both times Lee was very helpful in helping me find the right machine. They do an excellent job on the cleaning and servicing of the machines. - Dee D.
I just purchase a Janome New Home DC2015 from them and I LOVE IT! I am so happy with the machine and I can’t wait to make all kinds of things. I’ve already made a few things in the first week of owning it. I was really happy about the service that was provided to me and I would totally recommend it to anyone who is in need of a new machine, repair or even just getting some information. They really know their stuff! Thanks Sewing and Vacuum Warehouse. - Allie White
The salesman at the quilt show was amazing. I felt he was knowledgeable and listened to my list of must haves in a sewing machine. I will shop here again. - Audralyn Allen
I recently purchased an embroidery machine and the overall experience was great. Lee – the salesperson was very helpful in helping me understand how to use the machine. He even walked me through how to use stabilizers and what threads to use. It was a pleasant shopping experience and I love my new machine. I would definitely shop here again! - Melissa Lacaze
I am highly impressed with the service at Sewing and Vacuum Warehouse. I was originally going to buy my Janome sewing machine online but I found out that SVW has a great warranty program for all of their machines. Paul was very helpful. He showed me a variety of different brands of machines that I was interested in and was very knowledgeable about all their features. Never at any time did I feel pressure to buy anything. It was nice being able to look at the machines at my own pace, try them out, and really decide which one would be best for me. I am very happy with my machine and I am pleased with the services Sewing and Vacuum Warehouse offers. They also have a very nice fabric and notions shop attached for everything you need. I will definitely be going back! - Karlie C.
Patient, they listen, they take the time to figure out what you need, then direct you to the best choices. Mind you, I was there on a Monday morning, when things were quiet and I got the very best customer service! They listened to my ramblings on how I sew, what I like to sew, and what I loved about my old (1960’s) machine, then gave me 4 of their choices, and went through them with me. I went back a few days later, and they toured the 4 machines again. It took me 3 visits before I selected a new machine, and each visit they were patient and happy to help (again, I didn’t go when they were busy). I really appreciate the amount of knowledge each Staff member has, that they do not hesitate to get more information, nor hesitate to look up something on the internet – they really do try hard to answer the questions as thoroughly as possible. Lastly, I’m extremely happy with my choice (I’ve had it a while now), and just as happy with their service when I go in for bobbins, feet, and ‘how do I do this?’ type questions. I also have free classes (a perk of buying through them) that I can sign up for, and a fantastic trade-in policy, if I want to upgrade. They are ‘old school’ customer oriented, and awesome! - Jay T.
Love love love this little store. They have a huge selection of sewing machines and threads. On Tuesdays the give a discount on threads if you follow them on Instagram and show them on your phone. Or computer. Lol just kidding. Anyways I think they offer sewing classes too and the carry sewing machine parts just Incase yours fails. You really can’t go wrong with this one. Best for starters and advanced students. - D.J.B.
I found Sewing & Vacuum Warehouse online. The location is not far from me. I went during the week and was impressed with the customer service. Lee was friendly and was able to help me purchase a vacuum. He had answers to all my questions. I was in and out very quickly. The store is clean and organized. I will be returning when I need more vacuums. - Sophia C
I purchased a Brother Innov-is 2800D from Lee. He was very helpful and knowledgeable about the machine. I would recommend this store to anyone. - Pat B
I upgraded to a new machine yesterday and appreciated Lee taking the time to listen to what I was looking for and guiding me to a machine that fit my needs now and had plenty of room for me to grow my skills. He was willing to answer my questions and did not pressure me to buy. - Danna B.
I I like the bright and cheery store. I was treated like royalty by everyone there. I went in with a list of what I wanted in a sewing machine. Immediately, Lauren took me to and demonstrated the sewing machine that met all my requests. Now my days are filled with happy hours creating and producing wonderful things on my new sewing machine. Thank you Sewing & Vacuum Warehouse. - Peggy J.
I was in the market for a sewing/embroidery machine because the machine I had was a little out dated and I could not get the correct software I needed to download ideas from the internet. Tricia was very helpful. Her knowledge of all the different machines and her patience with all of my questions, helped me decide on the perfect one. for me. - Ada Z.
I went in to the store not knowing much about sewing but needed an old sewing machine fixed. I found the staff to be very helpful, patient and kind. They were very knowledgable and took the time to answer every question and explain in detail. I was very comfortable here and will be coming back for my future sewing machine for sure!
Expert advice and wonderful service! I really hadn’t planned on purchasing, but what I found ran rings around what I had been researching. I never thought buying a vacuum cleaner would be so much fun. - Melanie D.
Love, love, love this store. Did I mention I love it? Great Staff, Knowledgeable, helps you find exactly what you need. Even when you are a newbie like I was and describe things with words like “things” and it want it to do like “this” they do their best to help you find just the right fit. I have made purchases from needles & thread, Sergers, Zing Cutter, Software, and more. Even had a machine purchased at another brand store serviced without any issues. - Stacey L.
I receive the BEST service. Jennifer truly knows her stuff & has helped me so much! - Brig Van Osten
I just bought my Brother Quattro3 from the Conroe location and couldn’t be happier. A great selection of machines to choose from and knowledgeable staff to instruct and assist. Tricia provided excellent customer service and went above and beyond to accommodate my schedule. - Anita L.
Fantastic store. Love all the people there. Tricia and Stephanie are most helpful in answering all of your questions. I also took my machine in to be upgraded and super turn around time. Superb store!!! - Jan S.
As a beginner to sewing I was a little nervous, but Tricia showed me how easy the machine I chose is to use. I’m excited to start sewing!